Effective Date: October 10, 2025
Welcome to Ola Trends (“we,” “our,” or “us”). We respect your privacy and are fully committed to protecting the confidentiality of your personal information. This Privacy Policy outlines our procedures regarding the gathering, processing, utilization, and retention of user data through our fashion application and digital e-commerce platform (the “Services”).
By utilizing our Services or placing orders, you signify your agreement to the practices described in this policy.
1. Categories of Information Collected
To facilitate apparel orders and provide seamless storefront operations, we collect specific information:
- Personal & Contact Details: Full name, phone number, and physical delivery address provided during account creation or checkout.
- Order & Shopping Records: Details of apparel selections, sizing preferences, transaction status, and purchase amounts processed in Egyptian Pounds (EGP).
- Technical Logs: Automatically generated technical metrics such as device type, operating system details, IP address, and app usage logs.
2. Purpose of Data Processing
Information gathered is processed strictly for core business requirements:
- Processing, preparing, and shipping clothing and fashion items to designated delivery locations across Egypt.
- Maintaining user accounts, tracking purchase history, and handling order fulfillment updates.
- Enhancing application performance, interface usability, and clothing catalog variety.
- Complying with statutory regulations and legal frameworks enforced within the Arab Republic of Egypt.
3. Data Confidentiality & Third-Party Disclosure
- No Commercial Sale of Data: We do not sell, rent, trade, or distribute your personal information to external commercial entities for marketing.
- Logistics & Delivery Partners: Shipping information is shared exclusively with certified courier and delivery service providers operating within Egypt to execute physical order delivery under strict confidentiality agreements.
- Security Controls: We apply robust administrative, technical, and physical security safeguards to protect your data against unauthorized access, loss, alteration, or exposure.
4. Cookies and Analytical Technologies
Our platform utilizes basic session cookies and digital analytics tools to preserve shopping bag items, recognize user session states, and evaluate aggregate usage patterns. You may adjust your device or browser settings to manage or block cookies.
5. Protection of Minors
Our Services are intended for a general audience and are not designed for or targeted at children under the age of 13. We do not knowingly collect information from minors.
6. Policy Updates
We reserve the right to amend or revise this Privacy Policy periodically to reflect operational modifications or regulatory changes. Updated texts will be published within the platform along with the revised effective date.
7. Customer Support Inquiries
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please visit the dedicated Contact Us page on our official website to submit your inquiry directly to our support team.
